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Managed Service Provider Insurance

Protecting managed service providers from less than £55* per year

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Excellent 4.7 out of 5

Managed Service Provider Insurance


Our standard cover is:

  • £1 million cover for public and products liability (with an option to increase to £2 million, £5 million or £10 million)
  • £10,000 cover for any financial loss (£50K cover optional)
  • Worldwide liability cover for temporary work abroad for up to 14 days (excluding the USA and Canada)

Managed service providers (MSPs) help businesses by handling critical IT infrastructure, security, and support. But when systems fail, data gets compromised, or technical advice goes wrong, MSPs can face substantial claims from clients who’ve suffered financial losses or business interruption. The technology sector moves fast, and even minor errors can cascade into major problems that cost your clients thousands or leave them unable to operate, making risk management a critical part of running an MSP.

At Professional Saver, we’ve spent 40 years helping IT professionals and technology consultants protect their businesses. Our policies are tailored to the risks MSPs face when managing client systems, providing infrastructure advice, and maintaining critical services. With instant online quotes and cover from £55 per year, we make getting properly insured straightforward.

While we don’t offer cyber insurance (which many MSPs need as an additional policy),  our professional indemnity, public liability, and legal expenses cover provides protection for the day-to-day risks you face and limits your exposure to claims.

What Is Managed Service Provider Insurance?

MSP insurance combines several covers designed for businesses that manage, monitor, and maintain IT systems for clients:

  • Professional indemnity insurance protects you when your advice, services, or technical work leads to client losses.
  • Public liability insurance covers physical incidents at client sites.
  • Legal expenses insurance helps cover the costs of disputes over contracts or service agreements.

Because MSPs handle everything from network maintenance to cloud migrations and security implementations, the stakes are high when something goes wrong. A misconfigured firewall could expose client data. Poor advice on system upgrades might cause extended downtime. Missing a backup before a migration could result in permanent data loss. Our insurance helps cover compensation claims and lawsuit costs arising from these incidents.

What is Colour Consultancy Insurance?

Colour consultancy insurance protects professionals who provide colour analysis services to help clients select clothing, makeup, interior décor, and graphic design colour schemes. Consultants evaluate how different colours complement a client’s skin tone, hair colour, eye colour and overall image.

However, errors in colour recommendations can potentially lead to loss of business, income or reputation for clients. For example, an incompatible colour scheme for marketing materials could damage brand image, or mismatched makeup could impact a performer or presenter’s audience perceptions.

Our insurance policies offer professional indemnity cover, which protects against financial loss claims stemming from flawed colour advice. We also provide public liability protection if clients or visitors are injured on your premises.

Get a Quote  Learn about Public Liability

How our managed service provider insurance works

1 Apply online

Complete our simple quote form with basic details about your business.

2 Get a quote

Get an instant quote & choose any optional covers you may need.

3 You’re insured!

Instantly activate your Professional Saver policy and view your certificates online.

Get a Quote

Why Do Managed Service Providers Need Insurance?

Running an MSP means managing systems that your clients rely on for their entire business operations. If those systems fail due to something related to your work, the financial impact can be significant. Without proper insurance, you’d be personally responsible for compensation claims, legal fees, and defence costs, which could quickly become overwhelming.

Many MSP contracts, especially with larger businesses or public sector organisations, require proof of insurance. Professional indemnity cover meets these contractual obligations and helps maintain compliance with client and industry requirements, safeguarding the business you’ve built. Even the most experienced MSP faces daily risks, which is why having insurance is essential.

Who Needs MSP Insurance?

Our MSP insurance covers technology professionals providing managed services across various specialisms:

  • IT MSPs. Businesses offering ongoing IT support, network monitoring, system maintenance, and infrastructure management to multiple clients.
  • Cloud service consultants. MSPs specialising in cloud migrations, cloud infrastructure management, and Software-as-a-Service (SaaS) implementations.
  • Network management specialists. MSPs focused on network design, configuration, monitoring, and troubleshooting for business clients.
  • IT support companies. Service desk operations, helpdesk support, and technical troubleshooting for business customers.
  • Systems integration consultants. Specialists integrating different technologies, platforms, and systems for seamless business operations.

Whether you’re a sole trader MSP, run a small technical team, or operate a growing IT consultancy, you need protection that matches your level of risk and client expectations.

Types of Cover Available for Managed Service Providers

Professional Indemnity Insurance

Professional indemnity insurance is essential for MSPs, protecting you if your technical work, advice, or services cause financial loss for a client. Whether it’s misconfiguring a network, losing data during a migration, giving poor technology advice, or missing critical security updates, this cover handles your legal defence costs, compensation, and settlements (even when you haven’t been negligent) with limits suitable for your MSP’s size and complexity.

Public Liability Insurance

Public liability insurance covers the physical risks that can occur during site visits or on client premises. From a client tripping over network cables to accidentally damaging equipment or property, this insurance provides protection against injuries and damages, with standard cover of £1 million and the option to increase to £10 million to meet client or contractual requirements.

Legal Expenses Insurance

Legal expenses insurance helps you manage disputes and allegations without facing mounting costs. Covering contract disagreements, employment tribunals, tax investigations, health and safety inquiries, or claims of professional negligence, it provides up to £250,000 in cover and access to a 24/7 legal helpline.

Employer’s Liability Insurance

If you employ technicians, support staff or administrators, employer’s liability insurance is a legal requirement. This covers claims from employees injured or made ill through their work. The legal minimum is £5 million.

Why Choose Professional Saver for Your MSP Insurance?

Choosing the right insurance partner is just as important as the cover itself. Here’s why MSPs trust Professional Saver:

  • Specialist broker expertise. We’re not a comparison site. Our advisors understand the technology sector and the liabilities MSPs face when managing client systems.
  • Comprehensive standard cover. Every policy includes public liability, products liability, financial loss, and accidental death cover. Many other insurers charge extra for these essential protections.
  • Instant online quotes. Get covered in minutes with our straightforward online quote system. Your policy starts immediately once you’ve paid.
  • Flexible payment options. Spread costs with monthly payments on any policy over £125, helping manage cashflow as your MSP business grows.
  • UK-based support team. When you need to make a claim or have questions about your cover, our experienced team is here to help.
  • 40 years of experience. Four decades protecting UK professionals means we understand what works and what doesn’t when it comes to MSP insurance.

Start Your MSP Insurance Quote

Running a managed service provider business comes with daily responsibilities and risks, from advising clients on technology to maintaining critical IT systems. Professional indemnity, public liability, and legal expenses insurance give you the peace of mind to focus on delivering excellent service, knowing you’re covered if something goes wrong.

Get started in minutes with Professional Saver. Our tailored MSP insurance policies provide the protection your business needs, backed by 40 years of experience and expert support. Get a quote today and safeguard the business you’ve worked hard to build.

Chosen by over 5000 businesses and counting*

Chosen by over 18761 businesses and counting

Online & Anywhere

We like to keep things simple. Your quote, purchase and documents are all available online, anytime.

Monthly Instalments

Cashflow is important to every business. Spread the cost by paying in easy monthly instalments.

Instant Cover

No need to wait for your documents. Our professional cover starts from the date you select.

Added Protection

Public liability, products liability, financial loss, legal expenses and accidental death cover as standard.

* Total number of live policies as of 31/10/2025

FAQs

Managed Service Provider Insurance FAQs

Professional indemnity covers your technical errors, poor advice, and service failures that cause client losses. For example, misconfiguring a system or causing downtime during maintenance. Cyber insurance covers data breaches, ransomware attacks, and privacy violations. MSPs typically need both, though Professional Saver currently only provides professional indemnity. You’ll need to arrange cyber cover separately to fully protect your business.

Absolutely. Most MSP claims arise from technical work and professional advice rather than physical incidents. Whether you’re working remotely or on-site, you can still cause client losses through errors and omissions, missed updates, poor advice, or service failures. Professional indemnity insurance protects against these risks regardless of where you’re physically located when doing the work.

Your professional indemnity covers work you’re responsible for, including services provided by subcontractors working on your behalf. However, subcontractors should maintain their own insurance for their direct actions. It’s sensible to require proof of insurance from any subcontractors before engaging them, as this provides additional protection if claims arise from their work.

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