As a professional, having comprehensive public liability insurance is essential to protect your business. Even with rigorous safety protocols, accidents and oversights occasionally happen while on client sites or due to advice you’ve provided.

When they do, robust public liability cover from Professional Saver ensures you don’t incur crippling compensation bills that could bankrupt your enterprise. Our policies provide extensive protection if customers suffer property damage, injuries or financial loss because of your professional service.

But what sort of incidents would likely result in a successful public liability claim? Here we walk through some real-world examples of claims we’ve handled to illustrate the extensive protections our professional covers provide.

Property Damage

Accidentally damaging a client’s possessions is an obvious and common reason to claim on public liability insurance. Some examples of property damage claims we’ve assisted with are:

  • A marketing consultant spilt coffee on a client’s laptop during a meeting, resulting in expensive repairs. Our policy covered these costs minus the excess.
  • An architect’s bag caught on a fire alarm while visiting a site, activating the system and requiring a callout fee from the fire brigade. Our insurer paid this bill.
  • A photographer’s equipment scratched polished floors in a luxury hotel hosting a corporate event. We covered resurfacing charges from the venue.

As you can see, minor mishaps can easily happen, even when you’re careful. Having robust public liability means you don’t pay for repairs or replacements personally.

Personal Injury

Injuries inflicted on third parties due to negligence are also common reasons to claim. For instance:

  • A financial advisor’s loose power cable tripped a client visiting their office, resulting in a broken wrist. Medical fees and compensation were covered by us.
  • Bad wiring in electronic products sold by an electrical engineer caused minor burns. Our policy handled damages and medical costs.
  • Poor drainage recommendations from a landscaper led to flooding on a client’s property. We dealt with compensation claims when the homeowner slipped and suffered concussion.

Reputational Harm

In addition to property and personal damages, claims arising from financial or reputational losses can have public liability insurance implications too. For example:

  • An architect’s oversight meant a tower block failed fire safety standards after completion, requiring major retrofitting. Associated remediation and delay costs were claimable.
  • A marketing consultant’s social media post inadvertently breached client confidentiality, necessitating compensation for reputational impact. These damages were covered by our policy.
  • Outdated tax advice from an accountant triggered fines for a small business client. We were able to reimburse the penalty fees inflicted.

Without extensive public liability in place from Professional Saver, these kinds of substantial third party damages would likely need to be paid from your own pocket. Our policies ensure your enterprise continues trading without financial disruption.

Professional Talk

  • How confident are you that your professional insurance will respond if a client claim arises?
  • What essential protections may you be lacking currently for your own peace of mind?
  • Have you reviewed policy documents lately to fully understand inclusions, limitations and excesses?

Here at Professional Saver we make getting covered straightforward without compromising on quality. Speak to one of our advisors anytime to discuss your unique public liability insurance requirements. We’re happy to clarify any aspects so you can focus on serving clients without worry.

Dean Laming

Dean Laming is a Chartered Insurance Broker with more than 25 years insurance experience. Through various underwriting, operational and management roles, Dean has built up extensive knowledge of how to run a business and is now Managing Director of Professional Saver, part of the wider Henry Seymour Group.

All articles by Dean Laming