At Professional Saver, we understand that time is money and that you want to spend as much time as possible running your business. That’s why we are here to help you should the worst happen.
Making a claim is the real test of your insurance. We understand that no two claims are the same and our specialist expertise means you can be sure our team will understand your problem. We’re here to help you and smooth your claim through to a speedy conclusion.
The following value-added benefits have been set up for you to offer you expert advice if you need it. The claims helpline is designed to make the claims process as quick and easy as possible.
Before you call, please make sure you have your insurance policy number to hand; you can find this on your policy schedule which you can download from your online account.
Legal and Tax Helpline 0344 571 7978
Through this number, all Professional Saver policyholders have 24 hour access to legal advice on numerous helpful topics including tax, employment issues and health and safety issues.
Staff Counselling Helpline 0333 000 2082
This helpline provides confidential support for you and your staff . The counsellors can help with any aspect of a person’s life and is not restricted to work-related matters.
Business Legal Services
By choosing Professional Saver, you also have FREE access to business support via www.araglegal.co.uk
Business Legal Services provides the essential tools and services to prepare vital legal paperwork; for example, your Health & Safety Policy, up to date employment legal procedures or advice on management and recovery of debts
To register, log on to www.araglegal.co.uk click on Essential Business Legal, click on “Not Registered Yet” and then enter the voucher code shown on your Policy Schedule.
Just complete the short registration form and you will be provided with access to the standard service. You can also upgrade from this free facility to the ‘live’ service which allows you to have all downloaded documents reviewed by a solicitor to ensure that they are legally compliant.
To register a claim, you should first contact Professional Saver on 0800 121 8748 or you can email claims@professionalsaver.co.uk
You may also contact the Covea Insurance Commercial Care team who will manager all aspects of the claim for you from the time it is reported.
Please call Covea Claims on 0330 024 2266 or you can email newcommercialclaims@coveainsurance.co.uk
To make a Legal Expenses claim (cover provided by Arag plc), please call 0330 303 1955 or report online at arag.co.uk/newclaims
If you need additional assistance, or for information on any current claims, simply call our experienced claims team on 0800 121 8748, having your policy reference number to hand.
