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Credit Controllers Insurance

Protecting credit controllers with public liability insurance from less than £55* per year

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Excellent 4.7 out of 5

Professional Saver Public Liability Insurance for Credit Controllers


Our standard cover is:

  • £1 million cover for public and products liability (with an option to increase to £2 million, £5 million or £10 million)
  • £10,000 cover for any financial loss (£50K cover optional)
  • Worldwide liability cover for temporary work abroad for up to 14 days (excluding the USA and Canada)

As a credit controller, having insurance is vital to protect you when recovering payments for clients. Our public liability insurance covers you if someone is injured or their property is damaged while you’re on a client’s premises. For example, you could be liable if a business owner trips over your equipment during a site visit.

What is Credit Controller Insurance?

Credit controller insurance protects professionals tasked with collecting outstanding payments and managing accounts receivable processes. This covers:

  • Visiting customers to demand payment for goods or services
  • Negotiating revised payment plans with overdue account holders
  • Recommending credit terms to new customers
  • Reporting on aged debt and potential bad debts

However, you face professional risks, including disputes over payment liability, confidential data breaches or negligence leading to financial losses for your employer. This could negatively impact cash flow and lead to issues like liquidity problems or insolvency.

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Why choose Professional Saver credit controllers insurance ?

Save £££ on your insurance Save on your insurance

Customers are always telling us how much they saved by switching

Trusted for over 40 years Trusted for over 40 years

We’ve been providing insurance to businesses since 1984

Financial Strength Financial Strength

Insurance provided by a Standard & Poor’s ‘AA- Stable’ rated insurer

Defaqto 5 Star rated

Our Professional Saver Insurance (Covea) has been independently rated 5 Stars by Defaqto – the highest possible rating, awarded to excellent products with a comprehensive range of features and benefits.

How our credit controllers insurance works

1 Apply online

Complete our simple quote form with basic details about your business.

2 Get a quote

Get an instant quote & choose any optional covers you may need.

3 You’re insured!

Instantly activate your Professional Saver policy and view your certificates online.

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Why Do Credit Controllers Need Insurance?

As a credit controller, you likely enter customer properties to collect debts and negotiate repayment plans. Accidents like slips, trips and falls can easily occur onsite, potentially leading to injury claims if you’re not adequately insured.

Additionally, as you handle sensitive customer financial data and directly impact your employer’s cash flow, any mistakes in your credit processes could lead to substantial payouts to cover financial losses without adequate insurance.

Our specialist public liability policies provide complete peace of mind that any disputes, injuries or financial loss claims caused by your credit control work will be dealt with by your insurer.

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What Does Credit Controller Insurance Cover?

Our credit controller policies can protect against:

  • Public Liability – Covers any injury or property damage occurring during debt collection site visits. For example, knocking over a piece of furniture by accident.
  • Professional Indemnity (optional) – Covers claims for financial loss suffered by your employer stemming from inaccurate advice, flawed reporting or negligence. For example overlooking priority debts or failing to report substantial bad debt provisions.
  • Legal Expenses  – Provides specialist legal advice and covers legal costs if you face civil claims, complaints or investigations related to your credit control work.
  • Contents & Equipment (optional)  – replace and repair items like laptops, tablets and phones lost, stolen or damaged during site visits.

We offer varying levels of coverage based on your specific business needs. Simply fill out our easy online form to get your quote.

Credit Control Cover For Temporary Staff

We also extend policies to protect any freelancers, contractors, or other temporary staff you use to help with credit control activities. This provides coverage for all personnel working under your employer’s banner.

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Chosen by over 5000 businesses and counting*

Chosen by over 18761 businesses and counting

Online & Anywhere

We like to keep things simple. Your quote, purchase and documents are all available online, anytime.

Monthly Instalments

Cashflow is important to every business. Spread the cost by paying in easy monthly instalments.

Instant Cover

No need to wait for your documents. Our professional cover starts from the date you select.

Added Protection

Public liability, products liability, financial loss, legal expenses and accidental death cover as standard.

* Total number of live policies as of 31/10/2025

FAQs

Credit Controllers Insurance FAQs

Credit controllers face risks like injury and negligence claims because they handle sensitive data and directly impact employer cash flow. For example, a flawed payment plan could worsen bad debts, and disputes over payment liability could lead to injury if a customer becomes aggressive. Our policies cover any resulting financial and public liability claims.

  • Failing to report substantial bad debt issues that lead to cash flow problems. Our professional indemnity would cover the financial loss.
  • Disputes with customers resulting in injury claims if interactions become heated. Our public liability covers this.
  • Making errors when recording your collected payments leads to accounting discrepancies. The policy would handle negligence claims.

We cover liability risks from all core credit control work like:

  • Site visits to collect outstanding payments
  • Negotiating extended credit terms
  • Advising management on bad debt provisions
  • Reporting on aged account receivables
  • Processing payments received

Essentially, we cover most claims stemming from standard credit control activities.

Yes – our credit controller insurance extends to any temporary staff, freelancers or subcontractors conducting credit control work on your behalf. The policy protects both them and your employer.

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