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Introduction Agency Insurance

Protecting introduction agencies from less than £55* per year

Not on comparison sites — save money by coming direct to us

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Excellent 4.7 out of 5

Professional Saver Public Liability Insurance for Introduction Agencies


Our standard cover is:

  • £1 million cover for public and products liability (with an option to increase to £2 million, £5 million or £10 million)
  • £10,000 cover for any financial loss (£50K cover optional)
  • Worldwide liability cover for temporary work abroad for up to 14 days (excluding the USA and Canada)

Introduction agency insurance protects businesses that connect individuals for dating, relationships, or marriage. Services covered include:

  • Interviewing and screening clients
  • Facilitating introductions and mixers
  • Coaching clients on dating skills
  • Running background checks on members

However, key risks can arise from introducing incompatible or dangerous matches, breaches of privacy, and insufficient vetting processes. These scenarios could lead to disputes, harassment claims, or even violence. Our tailored policies protect against these risks.

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Why choose Professional Saver introduction agency insurance ?

Save £££ on your insurance Save on your insurance

Customers are always telling us how much they saved by switching

Trusted for over 40 years Trusted for over 40 years

We’ve been providing insurance to businesses since 1984

Financial Strength Financial Strength

Insurance provided by a Standard & Poor’s ‘AA- Stable’ rated insurer

Defaqto 5 Star rated

Our Professional Saver Insurance (Covea) has been independently rated 5 Stars by Defaqto – the highest possible rating, awarded to excellent products with a comprehensive range of features and benefits.

How our introduction agency insurance works

1 Apply online

Complete our simple quote form with basic details about your business.

2 Get a quote

Get an instant quote & choose any optional covers you may need.

3 You’re insured!

Instantly activate your Professional Saver policy and view your certificates online.

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Why Do Introduction Agencies Need Insurance?

As an introduction agency, you connect people through very sensitive life decisions like relationships and marriage. One mistake potentially matching someone dangerous or unreliable could have severe consequences without adequate insurance.

Our public liability and professional indemnity policies give you complete peace of mind that any disputes, injuries, or other incidents caused by your matching decisions or agency operations will be handled efficiently.

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What Does Our Introduction Agency Insurance Cover?

Our introduction agency policies can provide the following protection:

Public Liability Insurance

Public liability insurance covers any injury or property damage caused at your agency premises. For example, a client trips over a trailing cable at your office.

Professional Indemnity Insurance

This optional insurance provides protection if your introductions are allegedly negligent. For instance, matching someone later accused of abuse, harassment, or who had undisclosed criminal convictions.

Legal Expenses Insurance

This insurance pays your legal costs and provides specialist legal advice and representation if you face civil claims alleging flawed introductions or insufficient background checks. It can help defend against demands for large sums of compensation.

Office Equipment Insurance

Our optional office equipment insurance covers damage, theft, and breakdown of assets like computers, phones, and furniture used to run your agency operations.

Cover for Temporary Staff

We can extend your core covers to protect any freelancers, contractors, or temp hires you use to assist with your introductory services and duties. This provides complete coverage for personnel operating under your agency.

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Why Choose Professional Saver for Your Introduction Agency Insurance?

With over 35 years of experience providing policies to hundreds of small- and medium-sized businesses, you can trust Professional Saver to fully protect your introduction agency. We offer these key benefits:

  • Direct Specialists – We are a specialist commercial insurance provider, not a comparison website. Clients work directly with our knowledgeable team, who understand your sector.
  • 24/7 Legal Helpline – Whenever you need expert legal advice on insurance matters, our dedicated helpline offers guidance.
  • Monthly Instalments – If your premiums are over £125, you can opt to pay by monthly instalments to spread the cost

Get your insurance quote today and join the hundreds of businesses we have protected across the UK.

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Chosen by over 5000 businesses and counting*

Chosen by over 18761 businesses and counting

Online & Anywhere

We like to keep things simple. Your quote, purchase and documents are all available online, anytime.

Monthly Instalments

Cashflow is important to every business. Spread the cost by paying in easy monthly instalments.

Instant Cover

No need to wait for your documents. Our professional cover starts from the date you select.

Added Protection

Public liability, products liability, financial loss, legal expenses and accidental death cover as standard.

* Total number of live policies as of 31/10/2025

FAQs

Introduction Agency Insurance FAQs

Introduction agencies are vulnerable to negligence claims because they connect individuals through sensitive life decisions. One bad match could have severe consequences without adequate insurance. Policies serve to cover any disputes, harassment allegations, or even violence that occurs through flawed screening or introductions.

Examples of scenarios we would cover include:

  • Introducing someone later accused of domestic abuse
  • Facilitating a match with someone who had undisclosed debts, leading to major financial loss
  • Pairing individuals despite incompatibilities like wanting/not wanting children
  • Inadequate background checks, missing criminal history

We cover liability risks from all core introduction agency activities like:

  • Interviewing and screening prospective clients
  • Facilitating introductions and mixers
  • Coaching clients on dating skills and presentation
  • Running background record checks on members
  • Making suitability judgements to match clients

Essentially, we cover claims stemming from all standard introduction agency services.

Yes – our policies can be extended to cover any temporary staff, freelancers, or subcontractors conducting introductions or consultations under your business name. This ensures complete protection.

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