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CRM Systems Insurance

Protecting CRM systems professionals with specialist insurance from less than £55* per year

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Excellent 4.7 out of 5

Professional Saver Insurance for CRM Systems Consultants


Our standard cover is:

  • £1 million cover for public and products liability (with an option to increase to £2 million, £5 million or £10 million)
  • £10,000 cover for any financial loss (£50K cover optional)
  • Worldwide liability cover for temporary work abroad for up to 14 days (excluding the USA and Canada)

As a CRM systems consultant, having the right insurance is crucial to protect you when implementing and managing customer relationship management platforms for clients. Our policies cover risks like data loss, security breaches and systems failures that could expose businesses to substantial losses.

For example, you may be liable if a flaw in your CRM integration work leads to a leak of sensitive customer information or lost sales data that damages a company’s operations. Our insurance covers the risks so you can focus on delivering robust CRM solutions without worry.

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Why choose Professional Saver crm systems insurance ?

Save £££ on your insurance Save on your insurance

Customers are always telling us how much they saved by switching

Trusted for over 40 years Trusted for over 40 years

We’ve been providing insurance to businesses since 1984

Financial Strength Financial Strength

Insurance provided by a Standard & Poor’s ‘AA- Stable’ rated insurer

Defaqto 5 Star rated

Our Professional Saver Insurance (Covea) has been independently rated 5 Stars by Defaqto – the highest possible rating, awarded to excellent products with a comprehensive range of features and benefits.

How our crm systems insurance works

1 Apply online

Complete our simple quote form with basic details about your business.

2 Get a quote

Get an instant quote & choose any optional covers you may need.

3 You’re insured!

Instantly activate your Professional Saver policy and view your certificates online.

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What is CRM Systems Insurance?

CRM systems insurance protects technology consultants who supply, configure and manage platforms that help businesses track interactions and manage customer relationships. Services include:

  • Implementing CRM software like Salesforce, Microsoft Dynamics or Zoho
  • Importing data from other systems and ensuring valid mappings
  • Customising platforms through bespoke development
  • Integrating CRM systems with other core programs
  • Staff training and ongoing platform optimisation

However, risks arise from mistakes like botched integrations, misconfigured access rights, flawed data structures or gaps in staff training. These could all negatively impact client operations, leading to lost sales opportunities, reduced productivity or data breaches.

Our tailored policies cater to these risks so CRM systems consultants can confidently deliver projects, safe in the knowledge they are protected if issues emerge for clients relying on their work.

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Why Do CRM Systems Consultants Need Insurance?

With businesses depending on CRM systems to manage vital customer data and sales interactions, any failures or data losses caused by errors in their configuration or integration can severely impact operations. The financial implications make consultants vulnerable to substantial claims.

Just one oversight leaving a CRM platform flawed or its vulnerabilities exposed could cripple a business through lost revenue and reputational damage. Our specialist optional professional indemnity insurance covers the extensive financial claims consultants would face in scenarios like this.

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What Does Our CRM Systems Insurance Cover?

Our CRM consultant policies can protect against:

Public Liability:

Covers any injury or property damage occurring while you conduct CRM work:

  • A client comes to your office for a meeting and gets hurt when they trip over a loose cable.
  • You spill water over a client’s laptop during a training session.
  • An employee knocks over expensive client equipment while discussing CRM implementation.

Professional Indemnity (optional):

Covers financial losses clients face from flaws in CRM work like:

  • Integration mistakes that cause data corruption
  • Misconfigured user roles that enable unauthorised access
  • Botched customisations that limit the system’s reporting functions
  • Gaps in staff training that result in the client losing sales data

Legal Expenses:

Provides specialist legal advice and representation if you face civil claims or regulatory investigations over data loss, negligence or service complaints related to CRM work.

We offer varying cover levels to choose from to fit your specific business needs. Simply fill out our quick online form for your quote.

Cover For CRM Contractors and Freelancers

We can extend your core CRM systems insurance policy to protect any freelance developers, platform specialists or project consultants you hire. This provides coverage for anyone operating under your business identity.

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Chosen by over 5000 businesses and counting*

Chosen by over 18761 businesses and counting

Online & Anywhere

We like to keep things simple. Your quote, purchase and documents are all available online, anytime.

Monthly Instalments

Cashflow is important to every business. Spread the cost by paying in easy monthly instalments.

Instant Cover

No need to wait for your documents. Our professional cover starts from the date you select.

Added Protection

Public liability, products liability, financial loss, legal expenses and accidental death cover as standard.

* Total number of live policies as of 31/10/2025

FAQs

CRM Systems Insurance FAQs

CRM consultants are vulnerable to substantial negligence claims because clients rely on their work to manage essential customer data safely while enabling sales productivity.

Just one oversight leaving a platform misconfigured or its data vulnerable could enable hacking attacks, breaches of sensitive information or losses of vital commercial data. All these scenarios can severely financially impact client businesses.

Examples of losses we cover include:

  • Flawed CRM system customisation that limits detailed sales reporting, resulting in missed opportunities and reduced profits for a client. Our professional indemnity insurance would protect against their financial claim.
  • Integration errors that introduce bugs that intermittently wipe segments of customer data. Our cover protects against costs involved with recovering and restoring lost commercial information.
  • Gaps in staff usage training and admin rights configuration that enable a rogue employee to steal and sell private client data.

We cover all core CRM consultancy work:

  • Platform supply, installation and hosting
  • Customisation, integrations and data migration
  • Staff usage training and ongoing optimisation
  • Business continuity planning around CRM reliance

Essentially, we cover claims resulting from standard delivery work.

Yes – our policies can be extended to cover contractors and freelancers conducting CRM work under your business identity, ensuring you and any third-party personnel are fully protected if issues emerge.

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